About SIG SERVICES

PURPOSE

Since 2009, the Special Interest Group on Services (SIG SVC) of the Association for Information Systems (AIS) serves researchers, practitioners, and scholars who focus on development and management of IT-enabled services and service science.

The purpose of SIG SVC is to discuss, develop, and promote issues related to the history, reference disciplines, theories, practice, methodologies and techniques, new development, and applications of services & information Systems. 

MISSION

SIG SVC’s mission is twofold:

• To facilitate the exchange, development, communication, and dissemination of information among AIS members, and

• To promote research related to services within business, managerial, technical, and organizational contexts among AIS members and to the larger community of practitioners and scholars.

ACTIVITIES

The activities of SIG SVC include:

• Collecting and disseminating information related to services and information systems through a newsletter, website, other electronic resources and publications that are approved by the SIG SVC Leadership Team;

• Organizing mini-tracks, tracks, panels, and tutorials at AIS-sponsored conferences;

• Sponsoring pre-ICIS annual research workshops with peer-reviewed research papers, panels, or tutorials;

• Sponsoring other conferences, symposia, and workshops as approved by the SIG SVC Leadership Team and AIS;

• Organizing working groups for education, research, and development purposes;

• Providing technical information about its area of scope for the AIS Executive Council and other units of the AIS;

• Serving as an external technical representative of the AIS when authorized by the Council or the Executive Committee of the AIS; and

• Sponsoring outreach activities to facilitate collaboration and build synergy with other service-related communities.